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DESIGN THINKING (SM-DT)
November 21, 2021
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REACHING HIGH PERFORMANCE (SM-HP)

It is the never-ending dream of the management team to achieve full customer satisfaction, optimize profits and maximize cash flows in a volatile and competitive environment. The reality is that employee behavior is as volatile as the ever-changing work environment. As organizations keep transforming to keep up with changes, disoriented employees and teams will have to be reconnected and re-oriented time and again. Reaching peak performance is an endless endeavour for all managers in search for excellence as fresh people join the organization while existing employees leave. Nothing stays the same for long, so is peak performance.

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